For attendees

Registering

Walk through the registration form: pick your tickets, verify your email, add your details, and review before you submit or pay.

Registration is a short form with a few steps: Tickets, Your Details, and Review, plus two steps that only show up when your organizer needs them. If you already picked tickets on the event page, those choices are waiting for you when the form opens.

If you're already signed in to the portal from a previous event with this organizer, your name, email, and phone are filled in for you, and there's a Not you? Use a different email link if it isn't you. Everyone else verifies their email with a one-time code before continuing.

The steps in order

  1. Tickets
  2. Your Details (includes verifying your email, and your phone if you add one)
  3. Additional Info, only if the organizer added custom questions and you're buying a single ticket
  4. Agreements, only if the organizer requires you to accept something
  5. Review

You'll only see the steps that apply to your event. A numbered strip at the top shows where you are, and any step you've already finished is clickable, so you can jump back and fix something without losing your place.

Picking your tickets

Each ticket type shows a name, a description, and a price. Use the quantity control to set how many you want, up to 20 of any single ticket type. Some tickets have tiers, like an Early Bird price and a Standard price. When a ticket has tiers, pick one before you can move on.

Some events also sell packages, bundles of several tickets of the same type sold together at one price. When your event has packages, they show up above the individual tickets. A package's quantity is capped by whatever's left in stock and by the event's per-order ticket limit, so very large bundles may cap out below what you'd expect.

If you chose tickets on the event page before clicking through, that selection is already applied here. You can still change it.

Verifying your email

Enter your email address and tap Send Verification Code. A 6-digit code arrives in your inbox within a few seconds. Type it in and tap Verify & Continue. If it doesn't arrive, check your spam folder, or tap Resend code once 60 seconds have passed.

Adding your details

Fill in your first name, last name, and an optional phone number. If you add a phone number, a text with a short code arrives so you can confirm it's yours before you can continue. A number you've already verified with this organizer before is pre-filled and doesn't need re-verifying.

The organizer may also show a marketing email checkbox, or SMS checkboxes if you added a phone number. These are opt-in: leaving them unchecked doesn't affect your registration.

If you bought more than one ticket, you'll see a card for each attendee. The first card is yours. For the rest, you can fill in each person's details yourself, or switch to inviting them by email so they fill in their own details later.

Additional info and agreements

If your organizer added custom questions and you're the only attendee, you'll answer them on their own Additional Info step. If you bought tickets for more than one person, those same questions appear on each attendee's card during Your Details instead. Either way, required questions are marked and must be answered before you can continue.

After that, you may be asked to read and accept one or more agreements, like a privacy policy or a data-sharing statement. Required agreements must be checked to proceed; optional ones are up to you.

Review, discount codes, and paying

The Review screen summarizes your tickets and your details, each with an Edit link back to that step if something's wrong. If the event requires an access code, enter it here. If the organizer accepts discount codes, enter one here too and it's checked against your selected tickets.

For free events, tap Complete registration. For paid events, tap Continue to payment and you'll land on a Stripe-hosted page to enter your card.

What happens after you register

For most events, registration is instant. You land on a confirmation page with your tickets, and everything about your registration is also available any time you sign in to the portal.

Updated