Publishing

Every event in Events has a status that controls who can see it and whether it accepts registrations. There are five, in lifecycle order: draft, announced, published, completed, and cancelled.

New events don't have to start in draft. The create form lets you choose draft, announced, or published up front, so an event can be born live if you're ready for it.

The five statuses

• Draft: visible only to your workspace team. The public event page returns a not-found error to anyone outside it, and it accepts no registrations.
• Announced: publicly listed with no date, venue, or tickets yet. Visitors can only leave an email to be notified. See Announced events.
• Published: live. The public event page is reachable, and the event accepts registrations within its sales windows and capacity limits.
• Completed: the event has finished. Read-only for its core details; you can still manage attendees, refunds, and reports.
• Cancelled: called off. The public page goes offline, no new tickets sell, and existing registrations stay in your records for refund handling.

How you publish it

A draft event publishes from Settings, in the General section: open the Status card and choose Published. The change takes effect immediately and the public event page becomes reachable.

An announced event doesn't use that same Status card. Published is disabled there on purpose, because publishing an announced event has to notify everyone who left their email for updates. Instead, use the Publish & notify button at the top of the event page. It moves the event to published and queues that notification. Mercleo sends it as a digest a short while after, not the instant you click, so publishing several events back to back sends each person one email, not one per event.

Getting ready to publish

The Overview tab shows a readiness checklist while anything is missing: a date and time, a location (or a joining link for a virtual event), a cover image, a description, and at least one ticket type. Each line links straight to where you fix it, and a finished line collapses to a single struck-through row. None of it is required to publish: it's a guide, not a gate.

Previewing before you publish

While an event is draft or announced, you can preview its public page from the event's Preview button. The preview is reachable only by signed-in members of your workspace, so it's safe to share with the rest of your team before you publish.

Unpublishing

A published event can move back to draft at any time. The public event page goes offline immediately. Existing registrations and issued tickets aren't affected: attendees keep their tickets, their confirmation emails stay valid, and their QR codes still scan at check-in.

Cancelling an event

Cancelling sets a permanent end state. The public page goes offline, new sales stop, and attendees see a cancelled state on the event in their portal. By default, Mercleo also emails every registered attendee that the event is off; the cancel dialog has a toggle for this, and it starts on.

Cancelling doesn't refund anyone automatically. Existing registrations stay in your records; issue refunds through Stripe individually or in bulk from the Registrations tab.