Price tiers

Price tiers let you charge different prices for the same ticket type depending on who's buying, a Student rate, a Young Professional rate, a full Professional rate, without creating a separate ticket type for each. You set a price per ticket type for each tier; the attendee picks the tier that fits them when they register.

A tier is a named buyer category, not a time window. There's no start date, end date, or active toggle on a tier. If you want prices that change over time, like Early Bird pricing that closes on a deadline, use separate ticket types with their own sale windows instead of tiers.

Create a tier

Open the Tickets & pricing tab for your event, scroll to the Price tiers section, and select New tier. The dialog has three fields:

• Name: required. Maximum 60 characters, unique within the event. Shown to attendees on the registration form.
• Description: optional. Maximum 400 characters. Shown to attendees alongside the tier name.
• Sort order: a non-negative integer. Lower numbers appear first. Defaults to the current tier count times 10 (0, 10, 20 for the first three tiers).

Set prices in the matrix

Once you have at least one tier and one ticket type, a matrix appears below the tier list: ticket types as rows, tiers as columns. Enter the price for each ticket type by tier combination directly in the cell. Prices are in your event currency, must be non-negative, and save when you press Enter or move focus out of the cell.

What the attendee sees

On a ticket that has tier prices, the registration wizard shows tier chips instead of a single price. Before the attendee picks one, the ticket card shows a headline price starting from the lowest tier price on that ticket. Once they select a chip, the price updates to that tier's price for the rest of checkout.

A ticket type with no tier prices at all keeps its flat price and shows no chips. Tiers are opt-in per ticket type through the matrix, not event-wide.

Tiers and packages

Ticket packages can carry their own per-tier prices too. When you create a package, an optional per-tier override appears; leave a tier blank to fall back to the package's flat price for that tier. See Ticket packages for the full field list.

Deleting a tier

Deleting a tier removes it from the matrix and from any packages that priced it. Past registrations are not affected: existing orders keep their recorded price, and the attendee's ticket is unchanged. The tier reference on those past orders is cleared, but the price amount is preserved.

When price tiers are available

The Price tiers section shows up on Multi Day and Advanced events. It also shows up on a Simple event if your workspace's plan includes price tiers as a standalone feature. On a workspace without either, the Tickets & pricing tab has no Price tiers section.