Check-in console

The check-in console is a single-station, keyboard-and-barcode-scanner view of check-in for one event. It stays in sync as your team checks people in from any station, and it does not need a camera.

The page has two cards: an input card at the top for scanning codes and viewing live stats, and a roster card below that lists every confirmed attendee.

Where it fits in Operations

Open Operations from the sidebar to see the events you are staffing: what's live right now, what's happening today, and what's coming up. Each event there gives you one-click access to Cockpit (the full day-of surface, with QR scanning, the walk-in queue, and badge printing), a shareable guest link for volunteers, and kiosk management.

The check-in console covered in this article is the lighter view for a single door: one field, one list, no camera. The page loads with the ticket-code field already focused, so a staff member can start checking in without clicking anything.

Checking in by ticket code

Type or paste a ticket code into the ticket code field and press Enter. The field auto-focuses on load, accepts pasted input from a barcode scanner or clipboard, and uppercases everything automatically, so capitalization never causes a mismatch.

A toast notification appears for four seconds to confirm the result:

• Green: attendee checked in successfully.
• Amber: ticket was already checked in.
• Red: ticket code not found or not valid for this event.

The attendee roster

The roster card lists every confirmed ticket for the event. Each row shows the attendee's name, email address, ticket code, and ticket type. Names are struck through once the attendee is checked in.

Use the search field above the roster to filter by first name, last name, email, or ticket code. Filtering is client-side, so results appear as you type with no round trip.

Each row has a toggle button on the left: a filled check-circle when checked in, an empty circle when not. Clicking the toggle on an unchecked row checks that attendee in directly from the roster, without entering their code in the input field.

Undoing a check-in

Checked-in rows display the check-in timestamp and an Undo button. Clicking Undo reverses the check-in and returns the attendee to an unchecked state.

Stat tiles and progress bar

Three stat tiles sit below the ticket-code field and update in real time as check-ins happen:

• Checked in: total attendees who have arrived.
• Remaining: confirmed tickets not yet checked in.
• % complete: checked in as a percentage of total confirmed tickets.

A progress bar below the tiles gives a visual read of how far through the door count you are at a glance.

Adding a walk-in

If someone arrives without a ticket, click the Walk-in button to open the walk-in dialog. It opens with a contact search, so you can link an existing contact instead of retyping their details, or fill in first name, last name, email (optional), and phone (optional) for someone new. Pick a ticket type and choose whether to check them in immediately. The button is visible only when your event has at least one ticket type defined.

This console is the only place operators register walk-ins; the same dialog was removed from the Attendees tab so there is one door workflow, not two. Attendees still has its own Add a registration action, a separate tool for back-office entries like comps or recording a registration that was already paid outside Mercleo. See Walk-ins for the full walk-in picture, including how kiosk and Walk-in Queue submissions differ from this dialog.