Cockpit invites
Cockpit invites give a helper without a Mercleo account a PIN-protected link scoped to only the Cockpit modules they need.
A cockpit invite hands the Cockpit to someone who does not have a Mercleo account: a volunteer at the door, a parent running a badge table, a contractor covering a breakout room. Each invite is a link plus a 4-digit PIN, and it only opens the modules you scope it to.
Mint an invite
On the Operations page, find the event's card and select the share-link button to open Share Cockpit access. Give the invite a label so you can tell it apart later ("Sara M., door 1"), pick a role, and choose an expiry: end of the event day, 24 hours, or the whole event.
Three roles are available:
- Greeter: Dashboard, Check-in, and Badges. The right fit for someone staffing a door or a badge table.
- Floor Lead: Dashboard (including trend charts), Check-in, Schedule, Walk-in queue, and Badges. For someone who needs a wider view across the day but does not need Mass print or Team.
- Inbox only: access to the event's message inbox and nothing else in the Cockpit view.
You can optionally enter an email address to have the link and PIN sent immediately. If you leave it blank, copy the link and PIN yourself and share them however you prefer.
What the guest sees
The guest opens the link on their own phone or a shared device and lands on a PIN screen showing the invite's label and role. After entering the correct 4-digit PIN, they land on the Cockpit, scoped to their role, and stay signed in for about 12 hours before they need to enter the PIN again.
Repeated wrong PINs lock the invite out for a waiting period that grows longer with each additional failed attempt, so a stranger guessing at the PIN cannot brute-force their way in.
Manage active invites
The same Share Cockpit access dialog lists every active invite for the event: its label, role, and expiry. Revoke one at any time, which takes effect on the guest's next request, so you do not need to worry about a lingering session.
Invites in the badge queue
A guest processing badges shows up as their invite's label in the Badges module's source filter, alongside kiosks and operator accounts, so you can tell exactly which door or volunteer queued a given badge.
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