Transparent pricing, start to finish.
$0 to start. No setup fees.

The core, whole: all six areas, your community portal, and the record everything lands on. Every plan carries the same features. Plans differ by how much room you have and how many seats, never by which areas you get.

A solution area you switch on when you want it: Events or HR. Learning and Mentorship are in early access, and we turn them on with you. Each rides your core plan at the same level: one price, one bill, no separate plan to pick. Events is free to switch on; you pay only when you sell tickets. Donation management is not a module at all: it ships inside Sales, in the core.

One login to everything: a seat is cross-platform, granting the core and every module you run. Your core plan sets the pool (3 on Essentials, 5 on Pro, 10 on Growth) and extra seats are $9.99 a month. Staff who only look at their own record need no seat, and your audience (attendees, learners, applicants, customers) is never one.

Your core plan, the modules you switch on, extra seats, top-ups if you go past your monthly numbers, and a fee on money you collect through Mercleo: 2.5% on your first $100,000 a year, 2% to $500,000 and 1.5% above, on top of your own payment processor’s fees, capped at $14.99 a payment. Free tickets are free to 5,000 a year, then $0.10 each. Holding people on the record is never billed, and fundraising is completely free: no fee, and no cut of what you raise.

Yes. Dues, event tickets, courses, certifications and sponsorships share one fee: 2.5% on the first $100,000 you collect in a year, 2% to $500,000, and 1.5% above. It is capped at $14.99 per payment.

No. Donations are always 0%.

No single payment costs more than $14.99 in Mercleo fees, however large it is. A $5,000 sponsorship invoice costs $14.99, not $125.

No. Only the dollars above $100,000 get the lower rate, the same way tax bands work.

No. The fee applies only to money you collect through Mercleo. A sponsor can still pay by cheque or bank transfer, with no Mercleo fee, and for large payments that can be the cheaper route. The trade-off: a payment made outside Mercleo is not recorded automatically, so you keep track of it yourself.

One pool per account, spendable anywhere: a newsletter, a course reminder and an interview invitation draw on the same number. Your plan sets it and modules do not change it. Go past and you can top up to 20% more: $2 per 1,000 marketing emails, $1 per GB a month, $2 per 100,000 pageviews. Past 20% it is the next plan up. Only staff sending and staff uploads pause; nothing your members do ever stops.

Yes, and it does two things. Annual prepay saves 10%, on the core and on modules alike, and it pools your monthly numbers across the whole year, so the month you open registration never hits a limit. Month-to-month plans are measured monthly.

Only marketing email: newsletters, campaigns, promotions. Receipts, registration and payment confirmations, renewal and dues reminders, password codes and AGM notices are never counted and never paused. The rule is simple: a send is transactional when a record triggers it to one person, and marketing when a person sends it to a list.

Yes, on Growth. Sub-organizations partition one account so a chapter has its own events, its own finance view and its own admins, inside one member directory and one bill. Three are included; if you need more, we will quote it.

Your data stays on the platform: the record, your portal and every area are part of the account, whatever the plan.

Yes, through Mercleo Community Works, our partnership program for registered charities and nonprofits. Mercleo’s pricing already assumes you serve more people than you employ: your audience never needs a seat, at any size. Community Works then discounts your subscription itself, for as long as you qualify.