Submissions

Every form submission your tracked sites capture lands in the Submissions inbox under Leads. The page lists submissions newest first, with a status for each, and lets you expand any row to read the submitted fields and see the contact it created. Capture itself is turned on per form on Lead forms; this page is where the results show up.

Reading the table

Each row is one captured submission. The table has four columns, in this order:

• Received: when the submission was captured, shown in your browser's local time. Rows are ordered newest first, and a dot marks a row still held for review.
• Email: the email address pulled from the submission. This is the only field stored in plain text, so it's the only one you can search. When no email was extracted, the cell shows a dash.
• Form: the form identifier the submission came from. Marketing derives a stable identifier for each form from its id, name, or action attribute, falling back to the form's position on the page.
• Status: a badge showing what the capture pipeline did with the submission, covered below.

The table shows 25 submissions per page. The toolbar label reports the exact total for the current filter, for example 1,204 submissions.

What each status means

The status records the outcome of the capture pipeline for that submission:

• Contact created: the submission was processed and a Reach contact was created or updated from it. This is the only status with a linked contact.
• Failed: the submission was stored, but the pipeline could not create a contact from it, for example when no email field was mapped or extracted. No Reach contact exists for it.
• Held for review: the submission was set aside rather than processed.
• Spam: the submission was classified as spam.
• Rejected: the submission was rejected by the pipeline and not turned into a contact.

Searching and filtering

The search box matches anywhere in the email address and is case-insensitive, so typing part of an address, a domain for example, narrows the list. Search runs against the stored email only; it does not search the other submitted fields, which are encrypted.

A filter icon next to search opens the status list: All statuses by default, or any single status, Contact created, Failed, Held for review, Spam, or Rejected. A small dot on the icon marks that a filter is active. Changing the search or the status resets you to the first page; when a filter excludes everything, the table shows "No submissions match."

The View all link on a form's own detail page opens this inbox scoped to that one form, with a subtitle naming it. The status filter and email search still apply on top of that scope.

Expanding a submission

Click any row to expand it in place, rather than opening a separate dialog. The full record loads on demand: submitted fields on the left as name-and-value pairs, and capture details on the right, when it was received and, when a contact was created, which Reach contact.

If a submission carried no fields, the section reads "No fields captured." The Reach contact only shows for submissions with status Contact created; the other statuses have no linked contact to show.

When the inbox is empty

Before any submissions are captured, the page shows a No submissions yet state telling you to turn on contact capture for a form on Lead forms and map an email field. Once capture is enabled, submissions appear here and create Reach contacts automatically.